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  • Smartphone security

    One of my donors asked the question, how secure is making a donation with a credit card on a smartphone?

    What protects the security of the donor's credit card information when they use a bar code scanner to access a Click&Pledge mobile donation web page? Can malicious scanner apps steal credit card information? Can hackers, etc. access the credit card information as it is transmitted by the smartphone's browser?

    Is it more secure than using a laptop with a wi-fi connection at a public location like Starbucks?

    Thanks.

  • #2
    Good day!

    Click & Pledge is PCI Level 1 certified and all applications go through extensive review prior to release so don't worry about security from application to application since they are all tested the same way.

    The mobile payment form is an iFrame page since we have to show it within your own URL and the SSL key cannot be changing from client to client. The payment page is similar to the web pages you use for your website.

    The QR Code is simply the URL and it takes the patron to the page. A QR Code is nothing but another representation of a text URL but since it may be scanned with a camera it is a quick way to go to a link instead of typing it. So a QR Code has nothing to do with the payment or can possibly have any security implications.

    All communication is 256 bit encrypted and it is as secure as a website since it is the same security and the same platform. The form is just smaller for the mobile. If you open the link to a mobile payment page you will see that it is secure:

    here is an example: https://co.clickandpledge.mobi//defa...4537&wid=41738

    Same secure environment and same system. Just looks different.

    I hope I have answered your questions. Please let us know if we can be of more help.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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