CONNECT

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Closed, Sticky: Release Notes by CnP.Support Started by CnP.Support, 06-18-2017, 02:02 PM	0 responses 308 views 0 likes	Last Post by CnP.Support 06-18-2017, 02:02 PM
Closed, Sticky: Known Issues & Bugs by CnP.Support Started by CnP.Support, 02-20-2014, 12:52 PM	0 responses 580 views 0 likes	Last Post by CnP.Support 02-20-2014, 12:52 PM
CONNECT Embed Code by nextgen Started by nextgen, 12-07-2021, 06:08 PM	5 responses 139 views 0 likes	Last Post by nextgen 12-17-2021, 12:13 PM
US accounts handling international credit cards by [email protected] Started by [email protected], 12-15-2021, 12:55 PM	2 responses 68 views 0 likes	Last Post by [email protected] 12-16-2021, 10:52 AM
Propay processing limit by [email protected] Started by [email protected], 12-13-2021, 03:54 PM	1 response 67 views 0 likes	Last Post by CnP.Support.AM 12-13-2021, 11:22 PM
"One time only" by CoralReefAlliance Started by CoralReefAlliance, 12-09-2021, 03:40 PM	1 response 43 views 0 likes	Last Post by CnP.Support.AM 12-10-2021, 01:48 AM
November Settlement report not showing all transactions by dturner Started by dturner, 12-01-2021, 12:49 PM	2 responses 88 views 0 likes	Last Post by dturner 12-02-2021, 01:53 PM
Gateway Internal System Error by andrea5j Started by andrea5j, 12-01-2021, 03:34 PM	1 response 63 views 0 likes	Last Post by CnP.Support.AM 12-02-2021, 12:07 AM
Date merge field without Time on Receipt by Jason.Best Started by Jason.Best, 11-30-2021, 12:35 PM	1 response 58 views 0 likes	Last Post by CnP.Support.AM 12-01-2021, 04:19 AM
Changing SF Campaign on Existing Form by kwclick5 Started by kwclick5, 11-29-2021, 10:58 AM	2 responses 75 views 0 likes	Last Post by kwclick5 11-30-2021, 10:31 AM
Autoresponder sending email to donor EVERY hour by [email protected] Started by [email protected], 11-28-2021, 08:25 PM	4 responses 84 views 0 likes	Last Post by CnP.Support.AM 11-30-2021, 08:19 AM
Digital Campaign Tracking via Tag Insertion on forms/pages by jkozlowski Started by jkozlowski, 11-23-2021, 10:44 AM	3 responses 134 views 0 likes	Last Post by CnP.LiveSupport.AB 11-30-2021, 06:52 AM
Is there a way to make Phone a non required field in the billing section of a form? by [email protected] Started by [email protected], 11-24-2021, 10:31 AM	1 response 68 views 0 likes	Last Post by CnP.Support.AM 11-25-2021, 12:18 AM
ACH not available in CONNECT platform by [email protected] Started by [email protected], 11-15-2021, 01:16 PM	5 responses 42 views 0 likes	Last Post by [email protected] 11-17-2021, 01:40 PM
Ability to customize form URL by [email protected] Started by [email protected], 11-16-2021, 11:38 AM	1 response 33 views 0 likes	Last Post by CnP.LiveSupport.AB 11-17-2021, 08:03 AM
Any way to shrink URL on Connect form by [email protected] Started by [email protected], 11-15-2021, 12:21 PM	1 response 37 views 0 likes	Last Post by CnP.Support.AM 11-16-2021, 01:38 AM
Primary Campaign Source not getting populated by lsoulet Started by lsoulet, 11-09-2021, 06:02 PM	3 responses 45 views 0 likes	Last Post by CnP.Support.AM 11-11-2021, 01:02 AM
URGENT - Connect forms not loading by kwclick5 Started by kwclick5, 11-04-2021, 10:54 AM	2 responses 34 views 0 likes	Last Post by CnP.LiveSupport.AB 11-05-2021, 07:48 AM
Settlement report and bank records not matching by annieleblanc Started by annieleblanc, 11-04-2021, 12:05 PM	1 response 55 views 0 likes	Last Post by CnP.LiveSupport.AB 11-05-2021, 07:30 AM
Donation and Payment Form Errors by [email protected] Started by [email protected], 11-04-2021, 10:53 AM	2 responses 25 views 0 likes	Last Post by CnP.LiveSupport.AB 11-05-2021, 06:58 AM
All Transactions Declining by krj1903 Started by krj1903, 11-04-2021, 10:58 AM	3 responses 36 views 0 likes	Last Post by CnP.Support 11-04-2021, 11:12 AM
Security Violation as Decline Reason by catiescloset.org Started by catiescloset.org, 10-29-2021, 12:49 PM	1 response 24 views 0 likes	Last Post by CnP.LiveSupport.AB 11-01-2021, 07:05 AM
Help: Form removing donation amount when submitting by AmandaMartlock Started by AmandaMartlock, 10-27-2021, 09:33 AM	1 response 51 views 0 likes	Last Post by CnP.LiveSupport.AB 10-28-2021, 10:01 AM
Additional Fees As Separate Amount by lsoulet Started by lsoulet, 10-20-2021, 11:38 AM	3 responses 60 views 0 likes	Last Post by CnP.LiveSupport.AB 10-22-2021, 11:22 AM
Connect new bank account to ProPay by krj1903 Started by krj1903, 10-21-2021, 01:16 PM	1 response 27 views 0 likes	Last Post by CnP.Support.AM 10-22-2021, 01:36 AM
Connect Campaign Salesforce Campaign vs Form Salesforce Campaign by kwclick5 Started by kwclick5, 10-15-2021, 11:54 AM	9 responses 144 views 0 likes	Last Post by CnP.LiveSupport.AB 10-21-2021, 07:26 AM
Large space in WordPress page above form - how to remove? by [email protected] Started by [email protected], 10-14-2021, 01:42 PM	3 responses 118 views 0 likes	Last Post by CnP.Support.AM 10-21-2021, 02:40 AM
support request - email deliverability issues to Gmail from Connect by skari.IISD Started by skari.IISD, 09-10-2021, 09:06 AM	12 responses 180 views 0 likes	Last Post by skari.IISD 10-20-2021, 03:16 PM
Donation Mistakenly Marked as Fraud by kwclick5 Started by kwclick5, 10-19-2021, 01:45 PM	2 responses 39 views 0 likes	Last Post by kwclick5 10-20-2021, 10:52 AM
Gateway Internal System Error by kwclick5 Started by kwclick5, 10-18-2021, 10:44 AM	1 response 99 views 0 likes	Last Post by CnP.Support.AM 10-19-2021, 09:05 AM
Next Installment Date Not Saving by kwclick5 Started by kwclick5, 10-13-2021, 10:32 AM	2 responses 24 views 0 likes	Last Post by kwclick5 10-14-2021, 10:08 AM
No valid form message displayed on WordPress page. by [email protected] Started by [email protected], 10-11-2021, 04:37 PM	6 responses 51 views 0 likes	Last Post by [email protected] 10-13-2021, 03:07 PM
What are the situations that result in a blank Referring URL? by jillifoss Started by jillifoss, 10-08-2021, 08:29 PM	3 responses 44 views 0 likes	Last Post by CnP.Support.AM 10-13-2021, 05:32 AM
Connect forms are all DOWN! by Bill Sundahl Started by Bill Sundahl, 10-11-2021, 07:26 AM	9 responses 65 views 0 likes	Last Post by jeffhonnold-gp 10-11-2021, 11:10 AM
Duplicate recurring donation not initiated by donor by Brickey Started by Brickey, 10-01-2021, 10:58 AM	3 responses 58 views 0 likes	Last Post by CnP.LiveSupport.AB 10-04-2021, 02:38 PM
Passing variables into a form via querystring? by erogers Started by erogers, 04-29-2021, 09:32 AM	2 responses 47 views 0 likes	Last Post by erogers 10-04-2021, 09:25 AM
Incorrect State Picklist by kwclick5 Started by kwclick5, 10-01-2021, 10:56 AM	1 response 40 views 0 likes	Last Post by CnP.Support.AM 10-04-2021, 05:21 AM
Need deposit report to match transactions by CoralReefAlliance Started by CoralReefAlliance, 09-27-2021, 12:09 PM	3 responses 46 views 0 likes	Last Post by CnP.Support.AM 09-30-2021, 02:03 AM
Can you change the Section Titles to custom font in Connect Form by tiff.hernandez Started by tiff.hernandez, 09-23-2021, 06:59 PM	3 responses 82 views 0 likes	Last Post by CnP.Support.AM 09-28-2021, 02:56 AM
Widget & Additional Fee by sshah Started by sshah, 09-23-2021, 03:26 PM	3 responses 35 views 0 likes	Last Post by CnP.Support.AM 09-28-2021, 02:31 AM
Recaptcha Missing from Login by banglea Started by banglea, 09-21-2021, 03:29 PM	3 responses 48 views 0 likes	Last Post by CnP.LiveSupport.AB 09-22-2021, 06:47 AM
support request - receipt settings not sticking by skari.IISD Started by skari.IISD, 09-17-2021, 02:09 PM	2 responses 37 views 0 likes	Last Post by skari.IISD 09-21-2021, 09:35 AM
Help with locating old domain email in C&P by [email protected] Started by [email protected], 09-09-2021, 12:21 PM	5 responses 37 views 0 likes	Last Post by CnP.Support.AM 09-13-2021, 08:40 AM
Deleted a campaign - Please help! by nextgen Started by nextgen, 09-07-2021, 06:15 PM	3 responses 26 views 0 likes	Last Post by CnP.Support 09-08-2021, 10:05 AM
Deposit report displays a different transaction percentage than advertised by [email protected] Started by [email protected], 09-01-2021, 02:58 PM	1 response 45 views 0 likes	Last Post by CnP.LiveSupport.AB 09-02-2021, 07:36 AM
Donation not going through by tchalmers Started by tchalmers, 08-27-2021, 02:48 PM	4 responses 61 views 0 likes	Last Post by tchalmers 09-01-2021, 11:11 AM
User reports of attempted donations failing: connect widget by jeffhonnold-gp Started by jeffhonnold-gp, 08-20-2021, 12:51 PM	3 responses 55 views 0 likes	Last Post by CnP.LiveSupport.AB 08-30-2021, 01:51 PM
URL Params not working in test account by [email protected] Started by [email protected], 08-27-2021, 06:55 PM	2 responses 21 views 0 likes	Last Post by [email protected] 08-30-2021, 11:11 AM
Updating Billing Address on Recurring Donations by catiescloset.org Started by catiescloset.org, 08-23-2021, 02:34 PM	1 response 23 views 0 likes	Last Post by CnP.Support.AM 08-24-2021, 02:02 AM
Notification for New Recurring Donors by jarrod.wright Started by jarrod.wright, 08-23-2021, 03:29 PM	1 response 16 views 0 likes	Last Post by CnP.Support.AM 08-24-2021, 01:38 AM
Recurring donations not getting SKU by jon4321 Started by jon4321, 08-20-2021, 12:53 PM	1 response 27 views 0 likes	Last Post by CnP.LiveSupport.AB 08-20-2021, 02:53 PM
support for multifactor authentication by fielding Started by fielding, 08-11-2021, 11:41 AM	5 responses 88 views 0 likes	Last Post by CnP.LiveSupport.AB 08-16-2021, 10:20 AM

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