CONNECT

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Closed, Sticky: Release Notes by CnP.Support Started by CnP.Support, 06-18-2017, 02:02 PM	0 responses 125 views 0 likes	Last Post by CnP.Support 06-18-2017, 02:02 PM
Closed, Sticky: Known Issues & Bugs by CnP.Support Started by CnP.Support, 02-20-2014, 12:52 PM	0 responses 565 views 0 likes	Last Post by CnP.Support 02-20-2014, 12:52 PM
SMSGiving not working by Samiam Started by Samiam, 03-01-2021, 06:33 AM	1 response 17 views 0 likes	Last Post by Samiam 03-01-2021, 07:03 AM
Customer is reporting card was charged 3 times for the same transaction (continued) by Arydiel Started by Arydiel, 02-15-2021, 01:44 PM	1 response 72 views 0 likes	Last Post by CnP.LiveSupport.AB 02-17-2021, 10:11 AM
Voided transactions showing everything twice in Connect report by jillifoss Started by jillifoss, 02-11-2021, 01:27 PM	4 responses 62 views 0 likes	Last Post by jillifoss 02-16-2021, 12:54 PM
Changing name on receipt by MichelleGFN Started by MichelleGFN, 02-12-2021, 06:41 PM	1 response 31 views 0 likes	Last Post by CnP.Support.AM 02-15-2021, 07:32 AM
What is the 9-digit number on bank statement with deposits from ProPay? by jillifoss Started by jillifoss, 02-06-2021, 03:25 PM	4 responses 42 views 0 likes	Last Post by CnP.LiveSupport.AB 02-12-2021, 12:42 PM
not getting the right receipt by Kate Started by Kate, 02-04-2021, 06:38 PM	2 responses 30 views 0 likes	Last Post by Kate 02-05-2021, 07:45 AM
Losing data over and over. Sick of it!!! by Bill Sundahl Started by Bill Sundahl, 02-02-2021, 03:52 PM	2 responses 53 views 0 likes	Last Post by Bill Sundahl 02-03-2021, 11:56 AM
C&P Settlement Issues by Clareodo Started by Clareodo, 02-01-2021, 08:13 AM	1 response 41 views 0 likes	Last Post by CnP.LiveSupport.AB 02-02-2021, 08:07 AM
Transaction shows up on Settlement report but not on Salesforce Report by Monique Started by Monique, 01-19-2021, 03:39 PM	2 responses 44 views 0 likes	Last Post by CnP.LiveSupport.AB 01-20-2021, 08:32 AM
C&P Inline Donation Forms Processing Icon Never Disappearing by kwclick5 Started by kwclick5, 12-10-2020, 12:31 PM	10 responses 173 views 0 likes	Last Post by kwclick5 01-18-2021, 12:11 PM
Is it possible to manually update the meter? by Be in Health Started by Be in Health, 12-13-2018, 12:19 PM	7 responses 76 views 0 likes	Last Post by CnP.Support.AM 01-18-2021, 04:45 AM
C&P Test account seems to be not working by [email protected] Started by [email protected], 01-14-2021, 06:01 PM	3 responses 18 views 0 likes	Last Post by CnP.Support.AM 01-18-2021, 02:11 AM
Error Issuing Credit by Alaska Conservation Foundation Started by Alaska Conservation Foundation, 01-06-2021, 04:37 PM	6 responses 93 views 0 likes	Last Post by CnP.Support.AM 01-18-2021, 12:02 AM
C&P Test account seems to be not working by [email protected] Started by [email protected], 01-14-2021, 06:02 PM	1 response 15 views 0 likes	Last Post by CnP.Support.AM 01-15-2021, 02:30 AM
Updating a recurring gift without cancelling by kjunger Started by kjunger, 01-14-2021, 11:16 AM	1 response 26 views 0 likes	Last Post by CnP.Support.AM 01-15-2021, 12:52 AM
Error Issuing Credit Still by Alaska Conservation Foundation Started by Alaska Conservation Foundation, 01-11-2021, 03:55 PM	1 response 16 views 0 likes	Last Post by CnP.Support.AM 01-11-2021, 11:55 PM
Donation page error, duplicate transactions by webadmin Started by webadmin, 01-04-2021, 08:32 AM	5 responses 89 views 0 likes	Last Post by CnP.Support.AM 01-11-2021, 08:21 AM
CONNECT isn't generating a code for login. by Tristan Started by Tristan, 01-05-2021, 09:53 AM	4 responses 18 views 0 likes	Last Post by Tristan 01-06-2021, 02:03 PM
Donation Pages not working by CoralReefAlliance Started by CoralReefAlliance, 12-28-2020, 02:45 PM	15 responses 131 views 0 likes	Last Post by kwclick5 12-28-2020, 04:58 PM
$1,000 limit on payments with ProPay? by drossjones Started by drossjones, 10-14-2020, 06:08 PM	7 responses 112 views 0 likes	Last Post by CnP.Support 12-28-2020, 10:10 AM
Fraudulent Donations by kwclick5 Started by kwclick5, 12-22-2020, 05:27 PM	2 responses 30 views 1 like	Last Post by kwclick5 12-23-2020, 10:53 AM
Advanced C&P Developer Support needed by [email protected] Started by [email protected], 12-17-2020, 10:49 AM	1 response 24 views 0 likes	Last Post by CnP.LiveSupport.AB 12-17-2020, 03:17 PM
Japan Credit Bureau (JCB) card not accepted? by annieleblanc Started by annieleblanc, 11-13-2020, 04:09 PM	11 responses 111 views 0 likes	Last Post by CnP.Support.AM 12-14-2020, 01:08 AM
Declined transactions by MichelleGFN Started by MichelleGFN, 12-10-2020, 05:37 PM	1 response 33 views 0 likes	Last Post by CnP.Support.AM 12-11-2020, 12:11 AM
New Temporary Contact Layout? by lsoulet Started by lsoulet, 12-08-2020, 03:00 PM	1 response 24 views 0 likes	Last Post by CnP.Support.AM 12-09-2020, 01:43 AM
Processing Alias overwrites Contact record with null values? by lsoulet Started by lsoulet, 12-07-2020, 12:21 PM	2 responses 24 views 0 likes	Last Post by lsoulet 12-07-2020, 02:10 PM
Fraud charge report in Connect by [email protected] Started by [email protected], 11-20-2020, 08:54 AM	3 responses 52 views 0 likes	Last Post by CnP.Support.AM 12-01-2020, 06:36 AM
Not Processing payments by AlexSH Started by AlexSH, 11-23-2020, 07:52 PM	3 responses 37 views 0 likes	Last Post by CnP.LiveSupport.AB 11-25-2020, 07:43 AM
Settled transactions showing Void status by Clareodo Started by Clareodo, 11-23-2020, 09:00 AM	3 responses 43 views 0 likes	Last Post by CnP.LiveSupport.AB 11-24-2020, 10:42 AM
Is there an integration with Quickbooks Desktop? by Monique Started by Monique, 11-22-2020, 12:14 AM	2 responses 84 views 0 likes	Last Post by Monique 11-23-2020, 01:25 PM
Query about EMail received from TSYS/Propay re "PCI DSS Compliance" by Bill Meier Started by Bill Meier, 10-21-2020, 08:57 AM	4 responses 102 views 1 like	Last Post by CnP.Support 11-18-2020, 09:22 AM
Credited Donation by Generals International Started by Generals International, 11-16-2020, 03:21 PM	1 response 45 views 0 likes	Last Post by CnP.Support.AM 11-17-2020, 08:08 AM
Automated Propay migration questions by EPIKproject Started by EPIKproject, 11-13-2020, 05:47 PM	2 responses 40 views 0 likes	Last Post by EPIKproject 11-16-2020, 12:19 PM
Declined On-Site Registrations by Generals International Started by Generals International, 11-13-2020, 09:47 AM	1 response 24 views 0 likes	Last Post by CnP.LiveSupport.AB 11-13-2020, 11:19 AM
Monthly cap (max) for donations? by lsoulet Started by lsoulet, 11-12-2020, 12:16 PM	3 responses 28 views 0 likes	Last Post by CnP.LiveSupport.AB 11-12-2020, 04:27 PM
Set Acknowledgment Status by lsoulet Started by lsoulet, 11-12-2020, 04:07 PM	1 response 18 views 0 likes	Last Post by CnP.LiveSupport.AB 11-12-2020, 04:23 PM
Total Transactions Report or List by lsoulet Started by lsoulet, 11-12-2020, 12:53 PM	1 response 23 views 0 likes	Last Post by CnP.LiveSupport.AB 11-12-2020, 04:17 PM
delete account by AlexSH Started by AlexSH, 11-12-2020, 11:44 AM	1 response 33 views 0 likes	Last Post by CnP.LiveSupport.AB 11-12-2020, 04:02 PM
Answers to Custom Questions show in incorrect fields on receipt by olywebdev Started by olywebdev, 11-06-2020, 02:24 PM	4 responses 91 views 0 likes	Last Post by CnP.Support.AM 11-12-2020, 01:14 AM
Why is eCheck missing from Connect? by ctugwell Started by ctugwell, 11-11-2020, 12:08 PM	1 response 17 views 0 likes	Last Post by CnP.LiveSupport.AB 11-11-2020, 01:42 PM
Receipt Settings by laurenvelardi Started by laurenvelardi, 11-10-2020, 11:28 AM	1 response 28 views 0 likes	Last Post by CnP.LiveSupport.AB 11-11-2020, 10:59 AM
Autoresponder not sending emails by [email protected] Started by [email protected], 10-08-2020, 03:36 PM	23 responses 196 views 0 likes	Last Post by CnP.LiveSupport.AB 11-11-2020, 09:28 AM
Add public comment stream to Connect form or embed? by jhobbs Started by jhobbs, 11-06-2020, 05:31 PM	3 responses 56 views 0 likes	Last Post by CnP.Support.AM 11-10-2020, 03:00 AM
Update needed by [email protected] Started by [email protected], 11-06-2020, 12:57 PM	1 response 19 views 0 likes	Last Post by CnP.Support.AM 11-09-2020, 02:09 AM
Recurring Decline Notification setting in CONNECT by [email protected] Started by [email protected], 10-29-2020, 01:08 PM	5 responses 61 views 0 likes	Last Post by CnP.Support.AM 11-06-2020, 08:31 AM
Declined transactions receiving email receipts by Kat Plimpton Started by Kat Plimpton, 11-04-2020, 03:48 PM	2 responses 26 views 0 likes	Last Post by Kat Plimpton 11-05-2020, 11:36 AM
SKU Appending and Duplication by BASIS.ed Started by BASIS.ed, 11-03-2020, 11:53 AM	3 responses 34 views 0 likes	Last Post by CnP.Support.AM 11-05-2020, 07:16 AM
Custom Question in Campaign not showing in CONNECT Forms by olywebdev Started by olywebdev, 11-03-2020, 01:28 PM	2 responses 27 views 0 likes	Last Post by olywebdev 11-04-2020, 12:43 PM
Test Setting Applied to Real Donations by EBrand Started by EBrand, 11-03-2020, 11:30 AM	1 response 32 views 0 likes	Last Post by CnP.Support.AM 11-04-2020, 12:45 AM
URGENT Event Management registration form not working by lschulze Started by lschulze, 10-10-2020, 08:43 PM	9 responses 90 views 0 likes	Last Post by Gems 11-03-2020, 04:26 PM

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