CONNECT

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Closed, Sticky: Release Notes by CnP.Support Started by CnP.Support, 06-18-2017, 02:02 PM	0 responses 172 views 0 likes	Last Post by CnP.Support 06-18-2017, 02:02 PM
Closed, Sticky: Known Issues & Bugs by CnP.Support Started by CnP.Support, 02-20-2014, 12:52 PM	0 responses 569 views 0 likes	Last Post by CnP.Support 02-20-2014, 12:52 PM
Help: Form removing donation amount when submitting by AmandaMartlock Started by AmandaMartlock, 10-27-2021, 09:33 AM	1 response 48 views 0 likes	Last Post by CnP.LiveSupport.AB 10-28-2021, 10:01 AM
Additional Fees As Separate Amount by lsoulet Started by lsoulet, 10-20-2021, 11:38 AM	3 responses 48 views 0 likes	Last Post by CnP.LiveSupport.AB 10-22-2021, 11:22 AM
Connect new bank account to ProPay by krj1903 Started by krj1903, 10-21-2021, 01:16 PM	1 response 19 views 0 likes	Last Post by CnP.Support.AM 10-22-2021, 01:36 AM
Connect Campaign Salesforce Campaign vs Form Salesforce Campaign by kwclick5 Started by kwclick5, 10-15-2021, 11:54 AM	9 responses 92 views 0 likes	Last Post by CnP.LiveSupport.AB 10-21-2021, 07:26 AM
Large space in WordPress page above form - how to remove? by [email protected] Started by [email protected], 10-14-2021, 01:42 PM	3 responses 83 views 0 likes	Last Post by CnP.Support.AM 10-21-2021, 02:40 AM
support request - email deliverability issues to Gmail from Connect by skari.IISD Started by skari.IISD, 09-10-2021, 09:06 AM	12 responses 163 views 0 likes	Last Post by skari.IISD 10-20-2021, 03:16 PM
Donation Mistakenly Marked as Fraud by kwclick5 Started by kwclick5, 10-19-2021, 01:45 PM	2 responses 23 views 0 likes	Last Post by kwclick5 10-20-2021, 10:52 AM
Gateway Internal System Error by kwclick5 Started by kwclick5, 10-18-2021, 10:44 AM	1 response 54 views 0 likes	Last Post by CnP.Support.AM 10-19-2021, 09:05 AM
Next Installment Date Not Saving by kwclick5 Started by kwclick5, 10-13-2021, 10:32 AM	2 responses 20 views 0 likes	Last Post by kwclick5 10-14-2021, 10:08 AM
No valid form message displayed on WordPress page. by [email protected] Started by [email protected], 10-11-2021, 04:37 PM	6 responses 40 views 0 likes	Last Post by [email protected] 10-13-2021, 03:07 PM
What are the situations that result in a blank Referring URL? by jillifoss Started by jillifoss, 10-08-2021, 08:29 PM	3 responses 37 views 0 likes	Last Post by CnP.Support.AM 10-13-2021, 05:32 AM
Connect forms are all DOWN! by Bill Sundahl Started by Bill Sundahl, 10-11-2021, 07:26 AM	9 responses 63 views 0 likes	Last Post by jeffhonnold-gp 10-11-2021, 11:10 AM
Duplicate recurring donation not initiated by donor by Brickey Started by Brickey, 10-01-2021, 10:58 AM	3 responses 52 views 0 likes	Last Post by CnP.LiveSupport.AB 10-04-2021, 02:38 PM
Passing variables into a form via querystring? by erogers Started by erogers, 04-29-2021, 09:32 AM	2 responses 42 views 0 likes	Last Post by erogers 10-04-2021, 09:25 AM
Incorrect State Picklist by kwclick5 Started by kwclick5, 10-01-2021, 10:56 AM	1 response 32 views 0 likes	Last Post by CnP.Support.AM 10-04-2021, 05:21 AM
Need deposit report to match transactions by CoralReefAlliance Started by CoralReefAlliance, 09-27-2021, 12:09 PM	3 responses 42 views 0 likes	Last Post by CnP.Support.AM 09-30-2021, 02:03 AM
Can you change the Section Titles to custom font in Connect Form by tiff.hernandez Started by tiff.hernandez, 09-23-2021, 06:59 PM	3 responses 78 views 0 likes	Last Post by CnP.Support.AM 09-28-2021, 02:56 AM
Widget & Additional Fee by sshah Started by sshah, 09-23-2021, 03:26 PM	3 responses 34 views 0 likes	Last Post by CnP.Support.AM 09-28-2021, 02:31 AM
Recaptcha Missing from Login by banglea Started by banglea, 09-21-2021, 03:29 PM	3 responses 36 views 0 likes	Last Post by CnP.LiveSupport.AB 09-22-2021, 06:47 AM
support request - receipt settings not sticking by skari.IISD Started by skari.IISD, 09-17-2021, 02:09 PM	2 responses 34 views 0 likes	Last Post by skari.IISD 09-21-2021, 09:35 AM
Help with locating old domain email in C&P by [email protected] Started by [email protected], 09-09-2021, 12:21 PM	5 responses 32 views 0 likes	Last Post by CnP.Support.AM 09-13-2021, 08:40 AM
Deleted a campaign - Please help! by nextgen Started by nextgen, 09-07-2021, 06:15 PM	3 responses 26 views 0 likes	Last Post by CnP.Support 09-08-2021, 10:05 AM
Deposit report displays a different transaction percentage than advertised by [email protected] Started by [email protected], 09-01-2021, 02:58 PM	1 response 44 views 0 likes	Last Post by CnP.LiveSupport.AB 09-02-2021, 07:36 AM
Donation not going through by tchalmers Started by tchalmers, 08-27-2021, 02:48 PM	4 responses 59 views 0 likes	Last Post by tchalmers 09-01-2021, 11:11 AM
User reports of attempted donations failing: connect widget by jeffhonnold-gp Started by jeffhonnold-gp, 08-20-2021, 12:51 PM	3 responses 50 views 0 likes	Last Post by CnP.LiveSupport.AB 08-30-2021, 01:51 PM
URL Params not working in test account by [email protected] Started by [email protected], 08-27-2021, 06:55 PM	2 responses 19 views 0 likes	Last Post by [email protected] 08-30-2021, 11:11 AM
Updating Billing Address on Recurring Donations by catiescloset.org Started by catiescloset.org, 08-23-2021, 02:34 PM	1 response 19 views 0 likes	Last Post by CnP.Support.AM 08-24-2021, 02:02 AM
Notification for New Recurring Donors by jarrod.wright Started by jarrod.wright, 08-23-2021, 03:29 PM	1 response 14 views 0 likes	Last Post by CnP.Support.AM 08-24-2021, 01:38 AM
Recurring donations not getting SKU by jon4321 Started by jon4321, 08-20-2021, 12:53 PM	1 response 22 views 0 likes	Last Post by CnP.LiveSupport.AB 08-20-2021, 02:53 PM
support for multifactor authentication by fielding Started by fielding, 08-11-2021, 11:41 AM	5 responses 71 views 0 likes	Last Post by CnP.LiveSupport.AB 08-16-2021, 10:20 AM
Double the Donation not working by blatka Started by blatka, 08-13-2021, 09:36 AM	1 response 30 views 0 likes	Last Post by CnP.Support.AM 08-16-2021, 05:01 AM
Recurring Next Payment Date keeps resetting by jillifoss Started by jillifoss, 06-09-2021, 08:20 PM	5 responses 83 views 0 likes	Last Post by CnP.Support.AM 08-13-2021, 02:24 AM
Functionality for donor to manage their own donation by fielding Started by fielding, 08-02-2021, 11:49 AM	4 responses 43 views 0 likes	Last Post by fielding 08-03-2021, 08:30 AM
Preselect donation amounts or custom question answers via URL parameters by [email protected] Started by [email protected], 07-30-2021, 03:52 PM	1 response 20 views 0 likes	Last Post by CnP.LiveSupport.AB 08-02-2021, 07:19 AM
Google Analytics / Google Tag Manager - what degree of tracking is supported? by jackdunn Started by jackdunn, 07-22-2021, 04:42 PM	1 response 50 views 0 likes	Last Post by CnP.LiveSupport.AB 07-23-2021, 07:26 AM
Additional Fee on Recurring Transactions by jillifoss Started by jillifoss, 07-21-2021, 12:34 AM	3 responses 40 views 0 likes	Last Post by jillifoss 07-22-2021, 10:26 AM
internal receipts missing info by Perc-BRC Started by Perc-BRC, 07-14-2021, 01:41 PM	2 responses 30 views 0 likes	Last Post by Perc-BRC 07-15-2021, 02:55 PM
Custom Form--Recurring Donations not processing by 826NOLA Started by 826NOLA, 06-10-2021, 01:57 PM	1 response 41 views 0 likes	Last Post by 826NOLA 06-10-2021, 02:03 PM
Canceling recurring is deleting Salesforce opportunity by annieleblanc Started by annieleblanc, 06-09-2021, 04:14 PM	1 response 27 views 0 likes	Last Post by CnP.Support.AM 06-10-2021, 03:09 AM
Decline Notification by catiescloset.org Started by catiescloset.org, 06-03-2021, 02:43 PM	1 response 29 views 0 likes	Last Post by CnP.Support.AM 06-04-2021, 02:22 AM
Best Way to Clear Old Cash and Check Transactions? by BZCCP Started by BZCCP, 05-30-2021, 01:34 PM	4 responses 58 views 0 likes	Last Post by CnP.LiveSupport.AB 06-03-2021, 09:23 AM
Delete by jaroncramer Started by jaroncramer, 05-27-2021, 09:13 AM	1 response 19 views 0 likes	Last Post by CnP.Support.AM 05-27-2021, 10:31 AM
Donations not deposited for 30+ days by Brickey Started by Brickey, 05-25-2021, 05:20 PM	1 response 23 views 0 likes	Last Post by CnP.Support.AM 05-26-2021, 12:41 AM
Customer wants refund but transaction is missing in CONNECT by Arydiel Started by Arydiel, 05-24-2021, 09:44 AM	4 responses 39 views 0 likes	Last Post by Arydiel 05-25-2021, 10:16 AM
Donor paid processing fees by KMartin Started by KMartin, 05-19-2021, 05:38 PM	2 responses 51 views 0 likes	Last Post by KMartin 05-20-2021, 08:52 AM
DPO//APO Addresses by catiescloset.org Started by catiescloset.org, 05-19-2021, 12:48 PM	1 response 27 views 0 likes	Last Post by CnP.LiveSupport.AB 05-20-2021, 08:05 AM
"Choose an Account" showing copies by KMartin Started by KMartin, 05-19-2021, 05:23 PM	1 response 29 views 0 likes	Last Post by CnP.Support.AM 05-20-2021, 02:17 AM
Custom Receipt Not Repressing Recurring Language for Non-Recurring Transactions by BZCCP Started by BZCCP, 05-17-2021, 04:03 PM	1 response 23 views 0 likes	Last Post by CnP.Support.AM 05-18-2021, 02:36 AM
Turn off campaign visibility on fundraising website by jon4321 Started by jon4321, 05-03-2021, 03:32 PM	6 responses 54 views 0 likes	Last Post by jon4321 05-11-2021, 02:08 PM
Live Stream Message - Time Wildcard by darryl.oliver Started by darryl.oliver, 01-07-2021, 11:19 AM	6 responses 182 views 0 likes	Last Post by CnP.Support.AM 05-10-2021, 07:44 AM

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