Change Fundraiser Alias or Delete Fundraiser?

[jhobbs]

How do we change Fundraiser's Alias or Delete Fundraiser to recreate with the correct Alias? Thanks

[CnP.Support.AM]

Good day @jhobbs

For now, we don't have the option to change the Alias. However, I will discuss this with our developers and get back to you shortly.

[jhobbs]

Thanks for looking into it! Changing the alias would be the easiest solution. I had a typo in the alias and now the fundraisers email is not usable since there is a typo in their user account and because I can't delete the account and recreate it.

[CnP.Support.AM]

Good day @jhobbs

In the current version, if you delete the fundraiser, you cannot signup with the same email to change the alias. However, in the next update, if you delete the fundraiser, we are going to give the option to create the fundraiser with the same email address with a new Alias name.

Hope that helps.

Please let us know if we can be of any further assistance.

[jhobbs]

Will editing a fundraisers alias be available in the next version?

[CnP.Support.AM]

It is not possible to give the option to edit the fundraiser Alias because it has a cascading effect. In the next update, you will have the option to delete the fundraiser and create it with the same email address with the new Alias name.

Hope that helps.

[jhobbs]

Thanks for the info.