Displaying One Payment Amount on a Form

[kwclick5]

We need to have a form with only one amount for a particular scenario. I’m trying to investigate the best way to show the amount on the form how we want. We don’t want people to think they have to select an amount when it is just one set amount.

If we use a normal payment form, the amount button still shows up even though there is only one amount (see first image). It is automatically selected, but when you scroll over it, the edges change like it needs to be clicked. For a user, it’s hard to tell if it is selected since there aren’t any other buttons to compare it to. If I edit the form CSS, I can hide the button with CSS, but I don’t know if that is a good way to do it. The amount being charged is still shown at the bottom and it seems to work if the amount is set as automatically selected in the campaign details, but maybe it will break it on the backend. Is there another way to hide that payment amount button?

I also tried testing with a payment widget. That shows the payment amount better with a radio button to show that it is actually selected (see second image). If the form payment amount could show like that, I think that would work for us. But, the widget requires clicking through to a second page (unlike the form which is on one page). And then on the second page, there isn’t any summary of what the person will be charged (which isn’t ideal).

Any suggestions?

[CnP.Support.AM]

Good day @kwclick5

I see what you are referring to but as of now, we don't have the radio button as an option in Connect forms. I understand that the button changes when you hover the mouse over it but since you have selected the amount as default, the patron doesn't need to click it. However, I have forwarded it to our developers to see the possibility to add a radio button to the forms or make that button feels like it is already selected in case of one payment amount.

[CnP.Support]

kwclick5


We have further reviewed your post and think your idea may easily be implemented. We like the idea.. we think we can easily hide the payment block if ONLY ONE button is set. If only one option then naturally the form is logically only usable with one payment.

Currently your form may be set to look like this form: https://connect.clickandpledge.com/w...12515449807072

We think this can work.. & offers further flexibility for the form.

The idea will be added to the next update as it is not a hard change.. essentially if the count of buttons is ONE, hide the block.

Will this work?

[CnP.Support]

kwclick5

One of our team members had an interesting idea.

see this: https://connect.us.clickandpledge.bz...49f?prv=164657

change the foreground and background to white.. the impression is an interesting view.

What do you think? this can be an interesting interim idea that may work.

[kwclick5]

Yes, it would be great to be able to hide the payment button if only one payment option is given. Though I guess some people might want to see the one payment option, so it might be nice to have both ways available.

The idea to change the foreground and background to white is a very interesting idea though. I will need to try that out. Thanks for suggesting it!