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  • Pricing

    Hello,

    Is there somewhere in the connect platform for us to access an invoice for using C&P? Our organization is trying to get an understanding of costs of the platform at this time.

    Thank you

  • #2
    catiescloset.org

    Great question - please note that our fees are per your account set up and is a percentage of your transactions.

    In your profile it shows your account number is: 38859

    Since your account is prior to the price change your rate is: 3.95% + $0.30/transaction + $1.50/ACH Deposit. This is the standard pricing for the legacy clients prior to the price change as shown on our website. You had the chance to switch to the PLUS plan during the transition period where your $1.50/ACH Deposit would have been replaced with $25/month. I can have support review and see if you have switched as I do not have access to that information.

    The rate stated earlier includes Visa, MasterCard, Discover and AmEx fees as well as ACH. All merchant fees are included.

    Hope that answers your question. Again as stated we never invoice you and all fees come out of the deposits.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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    • #3
      Thank you - if we wanted to discontinue using Click and Pledge, what is the process of doing so? Again, simply for research purposes at this time.

      Comment


      • #4
        catiescloset.org

        We have no contract and no minimum fee. You may close your account anytime with no penalty.

        Hard to find a product platform with all our features at the cost we offer. We do not compete with price .. never has done it. We always love to see how another product or platform could possibly compete. Have you also attended any of our new Salesforce release?

        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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