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  • Report filters for one-time and recurring donors

    I'm trying to create a custom report that'll show both one-time donors and recurring donors with only one transaction. Using the filters in the attached photo, I'm only getting donors with an installment # of 1 when I run the report. How can I make this report include one-time donors whose installment # is blank?

    Click image for larger version

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  • #2
    Good day @MichelleGFN

    We are working on your case and will update you shortly.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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    • #3
      Good day @MichelleGFN

      As we try to create the most generalized reports so our clients can manipulate themselves, we feel the Excel Filter report may provide the information you need. If you download the file and use Excel Filter you could easily remove what you do not wish to have included in the report. Have you played with the Filter feature in Excel?

      You can create the report with Payment Status-Equal-Authorized and include the Installment# to the report and download it:


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      Once you are in Excel, you could easily remove what you do not wish to have included in the report.

      Please see:

      Click image for larger version

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      Using Number Filters 1 and (Blank) for the Installment number will filter with one-time transactions and recurring transactions with only 1 installment.

      Hope that helps. Please check and let us know if we can be of any further assistance.
      Last edited by CnP.Support.AM; 02-28-2022, 03:38 AM.
      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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