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  • Customizing campaign url in new release

    Hello,
    With release 3.0, do we have the ability to create custom subdomains for peer-to-peer campaigns under our current plan, or does that require the PLUS plan?

    Thank you.


  • #2
    Good day @melinda.cannell

    Yes, for the custom domain it requires the Plus Plan: https://clickandpledge.com/pricing/

    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
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    • #3
      melinda.cannell

      Just want to make sure that we use the right terminology here. Our platform gives you the ability to use a domain and not a subdomain as companies use these names in a misleading manner.

      Here is bit of explanation.

      For example - Zoom advertises that you could use custom branding and by that they mean sub domain which means, in our case: https://clickandpledge.zoom.us

      the same is true with Salesforce when they say custom domain - what they mean is: .https://clickandpledge.my.salesforce.com/

      This really is NOT a big deal - as it is a sub-domain to their own domain and the SSL (secure key needed for https://) is just a wild card SSL which is a non-issue and takes a second to create.

      Our solution is different.

      What we mean by custom domain is YOUR domain - in any shape or format you wish. We do not give you a sub-domain of ClickandPledge but the one you want for example in your case:

      If the following is your domain: foundationforvps.org

      you could simple create a sub-domain as: Fundraising.foundationforvps.org OR .. use a full domain - so let's say you purchase: Give2FoundationforVPS.org - just a made up domain I am using for this discussion. A full domain may also easily be set for this. We foresee organizations use the platform as their website and as such simply point their domain name to it. Sky is the limit and your limited to your imagination.

      your visitors will go to your domain and not something with ClickandPledge.com in it.

      I just want to make sure you see the difference. In my opinion companies mislead the customers by stating they provide a custom domain as they truly are not. Our solution is 100% your domain and as such requires a bit more elaborate work to create your SSL key and ensure it is maintained and updated constantly. You will NOT need to deal with your SSL key and or renew it ever - that is what we will be doing.

      Hope that helps clarify it a bit.
      Last edited by CnP.Support; 01-17-2022, 05:54 AM.
      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

      Comment


      • #4
        melinda.cannell

        One point - as an existing client your PLUS plan is at a discounted rate. Existing clients receive loyalty discount with this change.

        Please contact support for more information.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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