Problems issuing credit

[[email protected]]

Hello, I'm trying to refund a large number of donations (about 100) due to a cancelled event. I got to 40 refunds when I started getting the following message:



Kindly advise. The account is The New York Immigration Coalition, Inc. (60175). Thanks.

[CnP.Support.AM]

Good day @[email protected]

It might be due to the number of refunds. However, one of our accounts team members will contact you shortly.

[CnP.Support.AM]

Good day @[email protected]

I have been told that this has been taken care of by our Accounts Team through the following Ticket#00813037.