CONNECT Embed Code

[nextgen]

Hi,
We tried embedding our donation form but a part of the header is showing up twice at the top.

Here is the code we got from Connect:
<script class="CnP_formloader" src="https://resources.connect.clickandpledge.com/Library/iframe-1.0.0.min.js?637744640133931402" data-guid="997cb3dc-458f-49ff-8867-8f79596a081f"></script>
<div id="CnP_inlineform"> </div>

Our website is: https://www.careersnextgen.ca/donate/personaldonation/

Please help.
Thanks.

[CnP.Support.AM]

Good day @nextgen

Are you using our Connect Plugin? If yes, then you don't need to use our inline code, you only have to use the Short Code which has been provided by our plugin.

[nextgen]

No we are not using the Connect Plugin. We are just trying to add the code in our template and that's what's happening.
Do you have a solution for us since we are not using the plugin?

Thank you.

[CnP.Support.AM]

Good day @nextgen

Please submit a support ticket at https://support.clickandpledge.com/s/ with FTP and admin login details as well as the website URL so we can review your entire configuration. Include the link to this post in the ticket for reference and add 'Attn: Forums' in your case subject line.

Please let us know when you have submitted the ticket. Do not post the requested information in this forum as this is a public forum.

[nextgen]

So, we've installed the Click and Pledge plugin and used the short code but it is still giving us the same issue. It looks like it's doubling up at the top. We tried using the other payment forms we have saved in the account but same result. What is causing this please?

[nextgen]

Nevermind... I think it worked! *fingers crossed*