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URGENT - Connect forms not loading

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  • CnP.LiveSupport.AB
    replied
    Yes, kwclick5 , this was likely due to the connectivity issues that were upstream that were reported in the link you posted.

    Those issues do seem to be resolved, and your forms should be functioning normally now. Of course, please let us know if that is not the case.

    Leave a comment:


  • kwclick5
    replied
    Looks like there's just been a post about this: https://forums.clickandpledge.com/fo...ions#post61606

    Leave a comment:


  • kwclick5
    started a topic URGENT - Connect forms not loading

    URGENT - Connect forms not loading

    Our forms are not loading! I get the error message:

    An error occurred while processing your request.
    Reference #97.4e034017.1636041052.b29ff4f

    This happens both on embedded and standalone forms. Are you aware of this issue? We are driving people to our donation pages from our websites specifically this month and it's a big problem that people can't donate.

    I sent this in via the support email as well, but I didn't know if this would be faster.
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