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Help: Form removing donation amount when submitting

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    CnP.LiveSupport.AB
    Super Moderator

  • CnP.LiveSupport.AB
    replied
    AmandaMartlock
    Junior Member
    AmandaMartlock ,

    I'm going to contact you directly to discuss your form.

    ~ Amanda Byrne
    C&P Customer Advocate

    Leave a comment:

  • AmandaMartlock
    Junior Member

  • Help: Form removing donation amount when submitting

    Hello! We are having an issue with our donation form where someone will attempt to make a donation and they receive this error message: "Gateway Invalid argument error Invalid amount". It has happened enough that I don't believe all of these people are forgetting to put in an amount and that the amount is actually being wiped out when they try to submit the donation. We noticed that the issue started happening when we switched websites from SquareSpace to WordPress.

    Donation page: https://jslmi.org/donate/

    Thanks!
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