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Help: Form removing donation amount when submitting

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  • Help: Form removing donation amount when submitting

    Hello! We are having an issue with our donation form where someone will attempt to make a donation and they receive this error message: "Gateway Invalid argument error Invalid amount". It has happened enough that I don't believe all of these people are forgetting to put in an amount and that the amount is actually being wiped out when they try to submit the donation. We noticed that the issue started happening when we switched websites from SquareSpace to WordPress.

    Donation page: https://jslmi.org/donate/

    Thanks!

  • #2
    AmandaMartlock ,

    I'm going to contact you directly to discuss your form.

    ~ Amanda Byrne
    C&P Customer Advocate
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
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