Announcement

Collapse
No announcement yet.

Connect forms are all DOWN!

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Connect forms are all DOWN!

    KKFI is in our on air fund drive and are missing a lot fo opportunities right now. Please let me know if there is anything I need to do on my end.
    Attached Files

  • #2
    Good day @Bill Sundahl

    Sorry for the inconvenience. Our team is actively working on the issue.

    You can get an update on the issue here: https://forums.clickandpledge.com/fo...-connect-forms
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Thanks for the reply.
      Do you know what time this happened?

      Comment


      • #4
        Hi Bill Sundahl ,

        The issue appears to have started around 4:00 AM this morning (ET).

        Sincerely, Amanda
        C&P Customer Advocate
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: <a href="https://appexchange.salesforce.com/listingDetail?listingId=a0N30000003JGBvEAO" title="Click &amp; Pledge Donor Management on AppExchange" target="_Outside">Click &amp; Pledge Donor Management on AppExchange</a>

        Join us @ the educational webinars: <a href="https://clickandpledge.com/webinars/" title="Click &amp; Pledge Webinars" target="_Outside">https://clickandpledge.com/webinars/</a>
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: <a href="https://clickandpledge.com/webinars/" title="Click &amp; Pledge Webinars" target="_Outside">https://clickandpledge.com/webinars/</a>
        Are you on Salesforce? Join us at the Power of Us Hub: <a href="https://powerofus.force.com/0F980000000CjpC" title="Power of Us Hub" target="_Outside">https://powerofus.force.com/0F980000000CjpC</a>

        Comment


        • #5
          Thanks Amanda.

          Comment


          • #6
            Following. We halted a donation campaign for this issue. Any idea whether the issue is more than the front-end forms?

            Comment


            • #7
              jeffhonnold-gp

              Please refer to the announcement for information and updates: https://forums.clickandpledge.com/fo...-connect-forms

              Regards,
              Click & Pledge Support Department

              On Salesforce? Help us by rating our app: <a href="https://appexchange.salesforce.com/listingDetail?listingId=a0N30000003JGBvEAO" title="Click &amp; Pledge Donor Management on AppExchange" target="_Outside">Click &amp; Pledge Donor Management on AppExchange</a>

              Join us @ the educational webinars: <a href="https://clickandpledge.com/webinars/" title="Click &amp; Pledge Webinars" target="_Outside">https://clickandpledge.com/webinars/</a>
              Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: <a href="https://clickandpledge.com/webinars/" title="Click &amp; Pledge Webinars" target="_Outside">https://clickandpledge.com/webinars/</a>
              Are you on Salesforce? Join us at the Power of Us Hub: <a href="https://powerofus.force.com/0F980000000CjpC" title="Power of Us Hub" target="_Outside">https://powerofus.force.com/0F980000000CjpC</a>

              Comment


              • #8
                jeffhonnold-gp
                Looks like ours is back up?

                @amanda
                Is it OK to use these forms again yet?

                Comment


                • #9
                  Hi Bill,

                  Yes- the platform is up.

                  Please see the forum post for updates. It was just updated with the latest news.

                  So sorry for the problem..
                  Regards,
                  Click & Pledge Support Department

                  On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                  Join us @ the educational webinars: https://clickandpledge.com/webinars/
                  Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                  Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

                  Comment


                  • #10
                    Bill Sundahl ours appear to be back up as well

                    Looking forward to hearing whether everything else is checking out.

                    Comment

                    Working...
                    X