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KKFI is in our on air fund drive and are missing a lot fo opportunities right now. Please let me know if there is anything I need to do on my end.
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Good day @Bill Sundahl
Sorry for the inconvenience. Our team is actively working on the issue.
You can get an update on the issue here: https://forums.clickandpledge.com/fo...-connect-formsRegards,
Click & Pledge Support Department
On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC -
Thanks for the reply.
Do you know what time this happened?Comment
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Hi Bill Sundahl ,
The issue appears to have started around 4:00 AM this morning (ET).
Sincerely, Amanda
C&P Customer AdvocateRegards,
Click & Pledge Support Department
On Salesforce? Help us by rating our app: <a href="https://appexchange.salesforce.com/listingDetail?listingId=a0N30000003JGBvEAO" title="Click & Pledge Donor Management on AppExchange" target="_Outside">Click & Pledge Donor Management on AppExchange</a>
Join us @ the educational webinars: <a href="https://clickandpledge.com/webinars/" title="Click & Pledge Webinars" target="_Outside">https://clickandpledge.com/webinars/</a>
Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: <a href="https://clickandpledge.com/webinars/" title="Click & Pledge Webinars" target="_Outside">https://clickandpledge.com/webinars/</a>
Are you on Salesforce? Join us at the Power of Us Hub: <a href="https://powerofus.force.com/0F980000000CjpC" title="Power of Us Hub" target="_Outside">https://powerofus.force.com/0F980000000CjpC</a>Comment
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Thanks Amanda.Comment
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Following. We halted a donation campaign for this issue. Any idea whether the issue is more than the front-end forms?Comment
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jeffhonnold-gp
Please refer to the announcement for information and updates: https://forums.clickandpledge.com/fo...-connect-forms
Regards,
Click & Pledge Support Department
On Salesforce? Help us by rating our app: <a href="https://appexchange.salesforce.com/listingDetail?listingId=a0N30000003JGBvEAO" title="Click & Pledge Donor Management on AppExchange" target="_Outside">Click & Pledge Donor Management on AppExchange</a>
Join us @ the educational webinars: <a href="https://clickandpledge.com/webinars/" title="Click & Pledge Webinars" target="_Outside">https://clickandpledge.com/webinars/</a>
Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: <a href="https://clickandpledge.com/webinars/" title="Click & Pledge Webinars" target="_Outside">https://clickandpledge.com/webinars/</a>
Are you on Salesforce? Join us at the Power of Us Hub: <a href="https://powerofus.force.com/0F980000000CjpC" title="Power of Us Hub" target="_Outside">https://powerofus.force.com/0F980000000CjpC</a>Comment
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Hi Bill,
Yes- the platform is up.
Please see the forum post for updates. It was just updated with the latest news.
So sorry for the problem..Regards,
Click & Pledge Support Department
On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpCComment
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Bill Sundahl ours appear to be back up as well
Looking forward to hearing whether everything else is checking out.Comment
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