support request - receipt settings not sticking - ClickandPledge.com Support Forum

skari.IISD

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Join Date: Jun 2021

Posts: 12
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#1

support request - receipt settings not sticking

09-17-2021, 02:09 PM

Hi there, when I update our receipt settings, and click Update, it appears to submit. However if I navigate away from this page and back, the settings have disappeared and are blank again.
Can you please assist? Screenshots attached. We are org 61337.
Thanks!
Siobhan

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screenshots.docx (215.2 KB, 53 views)

Siobhan Kari
International Institute for Sustainable Development
[email protected]
iisd.org
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CnP.Support.AM

C&P Support

Join Date: Nov 2015

Posts: 6634
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#2

09-21-2021, 07:29 AM

Good day @skari.IISD

We have fixed the receipt settings in your account.

Sorry for the inconvenience.

Regards,
Click & Pledge Support Department

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skari.IISD

Junior Member

Join Date: Jun 2021

Posts: 12
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#3

09-21-2021, 09:35 AM

Thanks! It seems to be persistent now.

Siobhan Kari
International Institute for Sustainable Development
[email protected]
iisd.org
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