Notification for New Recurring Donors

[CnP.Support.AM]

Good day @jarrod.wright

We do not have an option to send notifications in Connect but if you are using Salesforce, you may set up the Autoresponder to send emails to a specific email address for the first installment based on the conditions.

Please review the KB article and let us know if you have any questions.

[jarrod.wright]

Is it possible to get a distinct email notification for specifically the first time a recurring donor signs up? We have it set up for every time a donation comes in, recurring or one time, but I'm not sure if there is a way to get a notification when a donor signs up to become recurring.

Thanks for any insight,