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Updating Billing Address on Recurring Donations

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  • Updating Billing Address on Recurring Donations

    Hello,

    I have a recurring donor that moved and would like their address on their recurring payment updated. Where can I do this? I am not able to in Salesforce under C&P Recurring when in their Contact profile.

    Thank you

  • #2
    Good day @catiescloset.org

    In CONNECT you can update the contact information for recurring. You need to modify the contact information on the most recent payment of a recurring donation in CONNECT Transaction Detail.
    Regards,
    Click & Pledge Support Department

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