Tweet
I just set SKUs for monthly and quarterly recurring donations, but had a $100 quarterly recurring transaction come through without SKUs (61274-210818090241025). The transaction fee was also blank, which I know works for regular donations.
-
-
jon4321 ,
Recurring donations that began prior to when you added the SKUs to the campaign will not get those changes. You can modify the SKU on the most recent payment of a recurring donation in CONNECT Transaction Detail, and going forward the payments will be assigned that SKU.Regards,
Click & Pledge Support Department
On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC
Comment