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Double the Donation not working

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    CnP.Support.AM
    C&P Support

  • CnP.Support.AM
    replied
    Good day @blatka

    Would you please share the order number of the transactions you think of having the DTD info so that we can review it?

    Looking forward to hearing back from you.

    Leave a comment:


  • blatka
    started a topic Double the Donation not working

    Double the Donation not working

    Hi. I got a notice from Double the Donation that they weren't getting any data from my donations. I checked the integrations and they all seem connected. I disabled and enabled them. Is there any troubleshooting you can do to ensure that it's working? The last successful donation that went to DTD was July 14.

    I've enabled access to 29220, 00DU0000000Lkap.

    Thank you.
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