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  • Decline Notification

    Hello,

    I've had some recent declined transactions, and I did not get a notification from C&P that they were declined. I do receive them for declining recurring donations, but is there a setting for one-time donations to trigger an internal decline notification?

    Thank you,

    Bethany

  • #2
    Good day @catiescloset.org

    Sorry, as of now, we don't have an option to send the decline notification for one-time donations. If you are using our apps in Salesforce, we suggest using our C&P Autoresponder under C&P Settings.


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