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  • Gifts Doubling

    Hi,

    I have an event set up in SalesForce that runs the gifts through Click and Pledge. We have people who are registering and making a donation. What should happen is that the registration is entered with the amount of the registration and there is another gift created for the donation. Insted we are getting the entire amount showing up twice (it is only processed once in Click and Pledge). Can you fix it or tell me what I need to do? I have given you access in SalesForce.
    The account is High Water Women Foundation
    #28241

    Thank you.
    Elanor Brand

  • #2
    Good day @EBrand

    We have fixed it. Would you please reprocess the C&P Data and let us know if that works?
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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