Announcement

Collapse
No announcement yet.

not getting the right receipt

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • not getting the right receipt

    I just made a new campaign, and set up a sms giving for it. "Workout for KEEN." I set the receipt to "Workout," but my test donation got the system default receipt. I haven't had this issue before. Help? Account number 17479. Thanks!

  • #2
    Good day @Kate

    We reviewed your account and found that the condition you mentioned didn't match. If you notice in the SMS Giving message you have set the condition "Includes: KEEN" but in the SMS Message, you have not mentioned KEEN.

    Please see:

    Click image for larger version

Name:	Keen.jpg
Views:	29
Size:	81.5 KB
ID:	57249
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Thank you! I will update and let you know if I still have issues.

      Comment

      Working...
      X