Announcement

Collapse
No announcement yet.

Automated Propay migration questions

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • EPIKproject
    replied
    Ok, this sounds concerning to me. Having to re-establish our recurring donations would be a financial disaster. I submitted a ticket. Please contact me as soon as possible to sort this out.

    thank you,
    Justin

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @EPIKproject

    Yes, it does but as far as the recurring transactions, please submit the support ticket here so that our accounts team will review your account for the recurring.

    Here is the help article regarding migration to ProPay: https://clickandpledgehelp.force.com...opay-migration

    Leave a comment:


  • EPIKproject
    started a topic Automated Propay migration questions

    Automated Propay migration questions

    I received the email that our org was going to be automatically migrated to ProPay from TSYS on October 28. Our Connect settings still say TransFirst. Will the automatic migration impact recurring donations or existing checkout pages? Is there anything we need to do or our donors need to do? When will the automated migration occur?

    thanks!
Working...
X