Hello, some of our monthly donations have declined and I am wondering if it is an issue with C&P or with the specific credit cards that are being used on donor's end. Please advise. SF ID:00D36000000tlZx, access granted. C&P Acct:34424. Some of the transactions: 50289-200619123620739, 50289-200525113133104, 50289-2005161758587281322
This is the email we are receiving:
Dear David M Mayeri:
We are unable to process the following recurring transaction:
Name: Shxxxxx Mxxxxx Bxxxx
Card type: VISA [xxxx xxxx xxxx xxxx]
Total: 26.29
Frequency: Month
Total payments made: 18
Next scheduled payment: 6/19/2020 1:07:00 PM
Last scheduled payment: 2/19/2102 12:00:01 AM
Please let us know if we can answer any questions you may have. Email us at:
[email protected].
Regards,
Click & Pledge Support Department
Thanks for your attention on this matter.
This is the email we are receiving:
Dear David M Mayeri:
We are unable to process the following recurring transaction:
Name: Shxxxxx Mxxxxx Bxxxx
Card type: VISA [xxxx xxxx xxxx xxxx]
Total: 26.29
Frequency: Month
Total payments made: 18
Next scheduled payment: 6/19/2020 1:07:00 PM
Last scheduled payment: 2/19/2102 12:00:01 AM
Please let us know if we can answer any questions you may have. Email us at:
[email protected].
Regards,
Click & Pledge Support Department
Thanks for your attention on this matter.
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