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Error when selecting "Cancel Recurring"

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  • Error when selecting "Cancel Recurring"

    Hello!

    I have attempted to cancel all future instances of this recurring donation, as the donor requested that it be cancelled, however it threw this error a few times and the changes didn't save. Please advise!
    The transaction # is in the picture.

    Thank you.

  • #2
    We just give a try and able to successfully cancel the above recurring without any issues.

    Please see:

    Click image for larger version

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    Regards,
    Click & Pledge Support Department

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