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Form background image won't upload

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  • Form background image won't upload

    I'm trying to upload a background image for a form, but the file won't upload. I've tried .jpg, .png, and .tif, and none will work. I've also tried reducing the file size. I keep getting this error:

    Click image for larger version

Name:	Screen Shot 2020-04-20 at 9.49.01 AM.png
Views:	33
Size:	39.8 KB
ID:	52950
    When I click ok, I'm not getting any additional information as to why it's not working.

    Any idea why I'm unable to upload the file?

  • #2
    Good day @MichelleGFN

    Sorry for the trouble. We are investigating the case and will update you shortly.

    Regards,
    Click & Pledge Support Department

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    • #3
      Good day @MichelleGFN

      Sorry for the delay. We have fixed the issue and now it is working fine.

      Please check and let us know if you find any issues.
      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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