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How to edit sidebar on campaign forum builder

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  • How to edit sidebar on campaign forum builder

    I am unable to edit the sidebar on my campaign form in the form builder section of click & pledge. I know that the sidebar was originally created in the form builder a couple years ago, but now it is completely static and I can't seem to find any way to edit it. In the section where it appears I should be able to edit the sidebar, there are no options to actually edit the content, only to enable or disable the sidebar, change positioning, and background color. Please help! Does anyone know how I can edit the content of the sidebar? Is this a glitch in the system or am I missing something?

  • #2
    Good day @berkeleymusicgroup

    Please see:

    Click image for larger version

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    As you can see the Grammarly extension has been added to the form while you were updating and saving the form which is causing an issue.

    We have removed it and now it is working as expected.

    Please check and let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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    • #3
      Thank you for looking into this @CnP.Support.AM. It appears that when you edited the code, you also erased all of the settings & content that were on my campaign forms, resetting them to their original templates... While it is true that I am able to edit the sidebar now, my original form is gone. Can you please reset it to the way it was before ??

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      • #4
        Good day @berkeleymusicgroup

        Sorry for the inconvenience. I have cross-checked with one of our developers who worked on your form and he said, they never edit/erase/update any settings or content related to your form. Simply they have removed the Grammarly code from your form to fix the issue. However, we have reverted back the form and you know how to fix it.

        Please let us know if we can be of any further assistance.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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        • #5
          Thank you so much CnP.Support.AM ! It now works great.

          One more question: I need to edit the text next to the radio buttons under "Area of Support" (see attached screenshot), but I can't find where I should be able to do this. I also need to change the order so that Annual Fund is before Education Fund & is automatically clicked. Would you mind explaining where I can make these changes? Thank you!​​​​​​​

          Click image for larger version

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          Last edited by berkeleymusicgroup; 04-13-2020, 02:05 PM.

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          • #6
            Good day @berkeleymusicgroup

            You can do that by going to Campaign >> Edit Campaign >> Campaign Details >> Custom Question >> Edit the Custom Question under the section.

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            Image2:
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            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment


            • #7
              Perfect, thank you!

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