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Add salutation to Connect forms?

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  • Add salutation to Connect forms?

    1. Am I missing a way to add a salutation field (Mr, Mrs, Ms, etc) to a donation form in Connect?

    2. The updated payment selections will not allow me update the Label for the other field on recurring donations. After I save it, they are removed.
    Last edited by cbarton; 03-13-2020, 02:59 PM.

  • #2
    1. We do not currently have an option for a Salutation field for the Billing Information. Of course, you could create a Custom Question, but the positioning might not be ideal for your purpose.

    2. I have not been able to replicate your issue. Was this happening on your Higher Ground Campaign? You have custom Labels there. are you still experiencing the problem?

    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: <a href="https://appexchange.salesforce.com/listingDetail?listingId=a0N30000003JGBvEAO" title="Click &amp; Pledge Donor Management on AppExchange" target="_Outside">Click &amp; Pledge Donor Management on AppExchange</a>

    Join us @ the educational webinars: <a href="https://clickandpledge.com/webinars/" title="Click &amp; Pledge Webinars" target="_Outside">https://clickandpledge.com/webinars/</a>
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: <a href="https://clickandpledge.com/webinars/" title="Click &amp; Pledge Webinars" target="_Outside">https://clickandpledge.com/webinars/</a>
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    • #3
      It's under the Scholarship Fund campaign. See screenshot.
      Click image for larger version

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      • #4
        We have been able to replicate the issue in your Scholarship Fund Campaign. We have resolved the issue and are currently testing it so we can make the change live.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: <a href="https://appexchange.salesforce.com/listingDetail?listingId=a0N30000003JGBvEAO" title="Click &amp; Pledge Donor Management on AppExchange" target="_Outside">Click &amp; Pledge Donor Management on AppExchange</a>

        Join us @ the educational webinars: <a href="https://clickandpledge.com/webinars/" title="Click &amp; Pledge Webinars" target="_Outside">https://clickandpledge.com/webinars/</a>
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: <a href="https://clickandpledge.com/webinars/" title="Click &amp; Pledge Webinars" target="_Outside">https://clickandpledge.com/webinars/</a>
        Are you on Salesforce? Join us at the Power of Us Hub: <a href="https://powerofus.force.com/0F980000000CjpC" title="Power of Us Hub" target="_Outside">https://powerofus.force.com/0F980000000CjpC</a>

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        • #5
          Great. Thank you!

          Comment


          • #6
            We just pushed the updated fix to all production servers.

            May I ask that you test the issue and let us know if it is working as expected?

            Sorry for the inconvenience.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment


            • #7
              Yes, that seemed to work. Thank you!!

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