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ALL credit card transactions being declined: "Invalid MerchantID/RegKey combination"

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  • CnP.Support.AM
    replied
    Good day @jseamon

    One of our accounts team members will be contacting you shortly.

    Leave a comment:


  • ALL credit card transactions being declined: "Invalid MerchantID/RegKey combination"

    All credit card transactions have been declined for my account starting yesterday in the early afternoon.

    The user gets the message: "Sorry, your payment did not go through. Please try again or contact your bank."

    In the backend, we see: "Status Detail:Invalid MerchantID/RegKey combination"

    What can be done?

    A quick response would be appreciated! All of our donations are currently being declined
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