No announcement yet.

Share Link not working

  • Filter
  • Time
  • Show
Clear All
new posts

  • CnP.LiveSupport.AB
    Facebook caches information used for sharing. If your Facebook share is not displaying your recent changes, ask Facebook bots to 'scrape' your donation form to get the updated information. Enter your form URL in the Object Debugger Input URL, and click 'Fetch new scrape information'.

    The instructions are also available in the Help Text for the Shared Image field, for convenience.

    Leave a comment:

  • Jenny
    started a topic Share Link not working

    Share Link not working

    On this campaign: we are trying to get the share link to use the info we are putting in the Social Share message fields, but it just seems to be using the Org Default or some generic C&P image and text that we are unable to find anywhere.
    I've added images of what we have the settings to, plus two more of what we see when we share. Click image for larger version

Name:	CurrentSettings.png
Views:	87
Size:	181.2 KB
ID:	50847​​​​​​

    What we see:
    Click image for larger version

Name:	Share1.png
Views:	56
Size:	47.3 KB
ID:	50848

    Click image for larger version

Name:	Share2.png
Views:	24
Size:	254.5 KB
ID:	50849