It appears that our C&P Connect account is set up correctly and is processing transactions but the transactions are not posting to our instance of salesforce. Is there a setting that needs to updated?
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Good day @jeffmcguire11
We just reviewed and realized that we don't have access to your instance. Please grant us access so that we can review it.
However, you may want to re-establish the connection by following the link and let us know if that doesn't resolve the issue.
To establish connection please see the following KB article: https://support.clickandpledge.com/s...ion#SalesforceRegards,
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Good day @jeffmcguire11
Would you please re-establish the connection now and let us know if you see the posting issue?
To establish connection please see the following KB article: https://support.clickandpledge.com/s...ion#SalesforceRegards,
Click & Pledge Support Department
On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC
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