Use URL tracker in C&P Wordpress Plugin?

[jackdunn]

Hi there,

So my org just redid our website, and the developer is now using the C&P Connect Wordpress plugin (before we just used the 'inline frame' code). We had two donation forms in Connect that we used trackers for.
My question is - can I still use trackers if I'm now using the Wordpress Plugin instead of the Inline Frame Code? And, if yes, then how?

Looking inside the Wordpress plugin I see the GUID, but there's no place to edit it and add the "?trk=TRACKER" piece like I would for an inline frame.

(This is the plugin I mean, and I read the documentation but it doesn't mention trackers - https://manual.clickandpledge.com/Wo...ct-Plugin.html)

Thanks!

[CnP.Support.AM]

Good day @jackdunn

This is a great idea and will consider it in the very next update which you may expect in the next month i.e. Dec. However, we are under development of drupal update which is scheduled for mid of the Nov. We decided to include the above feature in drupal as well after seeing your post.

Thank you for the idea.

[jackdunn]

Oh wonderful, thank you for taking my feedback on board and so promptly! I will look forward it. I'll check back in come December.
Thanks!

[CnP.Support]

jackdunn

As requested we have added the feature to the WordPress plugin. Please see: https://forums.clickandpledge.com/fo...url-parameters

Each form provides the means of adding the complete URL parameter list as provided in this support article: https://support.clickandpledge.com/s...rl-parameters1

You may download it here: https://wordpress.org/support/plugin...ledge-connect/

Hope this helps and let us know if we can be of any further help.

[jackdunn]

Hey @CnP.Support,

Thanks for adding this! I followed the directions in the manual you linked to (https://manual.clickandpledge.com/Wo...ct-Plugin.html) and everything worked without issue EXCEPT the "+URL" button for adding URL parameters didn't show up.

Do I need to refresh or enable something somewhere? I've poked around C&P Wordpress Widget settings in Wordpress and am not seeing anything that looks related.
Thanks,
Jack

[CnP.Support.AM]

Good day @jackdunn

Please submit a support ticket at https://support.clickandpledge.com/s/ with FTP and admin login details as well as the website URL so we can review your entire configuration. Include the link to this post in the ticket for reference and add 'Attn: Forums' in your case subject line.

Please let us know when you have submitted the ticket. Do not post the requested information in this forum as this is a public forum.