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C&P Connect Form - "Thank you" message settings not updating? Showing wrong message
Hi there,
I created a new form for our org for our end-of-year campaign - this form -- https://connect.clickandpledge.com/w...8-f0ee38fac854
In the "thank you message" section when I made the form, I instructed it to show the following message:
"Your donation will enable the TLC team to continue our life-saving work. We've emailed you a receipt for your records.
From supporting trans migrants with legal action, to protecting trans health, TLC does what it takes to keep trans and gender nonconforming people alive, thriving, and fighting for true liberation for all.
Ready to do more?
Take one more action today to help affirm the lives and rights of trans and gender nonconforming people everywhere."
HOWEVER, when I just tested the form by making a donation on our website (the form is embedded here https://transgenderlawcenter.org/donate, and the form linked to IS correct cus I checked on the back-end), it doesn't show this message. It shows:
"Individual donors are critical to our success by providing the resources necessary to advance the rights of transgender and gender nonconforming people, defend our victories, and ensure our movement's strength."
I CANNOT work out where this message is coming form. The form (when I click the pencil on the form itself) has the first message configured. I checked the campaign settings for the overall C&P Connect Campaign (donation2019nov), and this thank you message isn't anywhere in there. I checked C&P settings in Salesforce, and it isn't anywhere in there either.
Can you tell me why it's showing a different thank you message to the one I configured when I created the form, and how I can amend it?
Thanks!
I created a new form for our org for our end-of-year campaign - this form -- https://connect.clickandpledge.com/w...8-f0ee38fac854
In the "thank you message" section when I made the form, I instructed it to show the following message:
"Your donation will enable the TLC team to continue our life-saving work. We've emailed you a receipt for your records.
From supporting trans migrants with legal action, to protecting trans health, TLC does what it takes to keep trans and gender nonconforming people alive, thriving, and fighting for true liberation for all.
Ready to do more?
Take one more action today to help affirm the lives and rights of trans and gender nonconforming people everywhere."
HOWEVER, when I just tested the form by making a donation on our website (the form is embedded here https://transgenderlawcenter.org/donate, and the form linked to IS correct cus I checked on the back-end), it doesn't show this message. It shows:
"Individual donors are critical to our success by providing the resources necessary to advance the rights of transgender and gender nonconforming people, defend our victories, and ensure our movement's strength."
I CANNOT work out where this message is coming form. The form (when I click the pencil on the form itself) has the first message configured. I checked the campaign settings for the overall C&P Connect Campaign (donation2019nov), and this thank you message isn't anywhere in there. I checked C&P settings in Salesforce, and it isn't anywhere in there either.
Can you tell me why it's showing a different thank you message to the one I configured when I created the form, and how I can amend it?
Thanks!
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