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Send receipt based on SKU not based on Form?

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  • CnP.Support.AM
    replied
    FYI, though as of now, it is not an option in Connect, if you are using Salesforce, you may set up autoresponder based on SKU. Please review the following KB article: https://support.clickandpledge.com/s...-autoresponder

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @[email protected]

    Sorry, as of now, the receipts can be sent based on the Campaign. However, 99% of our product's additions are based on our client's requests. So, you may want to post it under the Ideas & Suggestions channel.

    Leave a comment:


  • Send receipt based on SKU not based on Form?

    Hello, is it possible to send different receipts based on the type of gift a donor makes, rather than the same receipt based on the form used.

    Currently we have three forms. Each form has the option for recurring gifts or single gifts. So I would like different receipts sent to the donor based on their choice of recurring vs. one time.

    I cannot find a place to control receipt by SKU.

    Thanks!
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