SMSgiving not sending response text messages

[Monique]

Please help... I've followed the instructions from http://help.clickandpledge.com/custo...nect-smsgiving to create and Connect a Twilio account, integrated, created forms & messaging. When we text or use the QR code we do not receive any messages as a response. [text: life to:16197624484] Twilio logs show messages are received.

Also I'm not seeing SMSgiving fields that are reported in Salesforce under Donor Management's (PaaS) Transaction Detail Page.

[CnP.Support.AM]

Good day @Monique

We just reviewed your account and found NO issues. We sent SMS and received the form link as expected. Please see:



Regarding the SMSgiving fields, please note that those fields will appear in salesforce if the transaction processed from the SMSgiving form.

[Monique]

Hmm... There must be a delay between creating the SMSgiving forms & response and actual implementation. Thank you!!