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Trying to download report from Connect

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  • Trying to download report from Connect

    Hi,

    I've been trying to download my monthly report from Connect but everytime i clicked download after 45 secs or so it'd take me to the login screen. I've been trying for the last 2 hours. I tried a different report and it downloaded the file just fine. Our acct number 36448

    Please help. thanks

  • #2
    Good day @mjokiman

    I see what you are referring to. I have forwarded to our developers and will update you shortly.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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    • #3
      Is there a way that someone can email me the report. I just need a list of all transactions in march I need to close the month so I need this report asap to reconcile thanks

      Comment


      • #4
        We have sent you an email which includes the report you requested. However, we are working on it and will resolve the issue soon.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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        • #5
          hi has this issue been fixed? Thanks

          Comment


          • #6
            Good day @mjokiman

            We are working on it and will update you shortly.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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