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Editing default receipt in Connect yields: Alert this element already exist.

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  • Editing default receipt in Connect yields: Alert this element already exist.

    In the receipt builder, every time I try to add the receipt element "Item List" to our default receipt I get the following: Alert

    This element already exist.


    Can you please take a look? Account-ID: 51074

    Thanks!

    P.S. I think that warning message should say 'exists', not 'exist'.



  • #2
    Good day @Arydiel

    If you see that alert message means there is already item details exist in the receipt. You might be overlooking the details section in the receipt, please see below screenshot and let us know whether you see this details section in your receipt:

    Click image for larger version

Name:	receipt.jpg
Views:	16
Size:	129.0 KB
ID:	45176
    Regards,
    Click & Pledge Support Department

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    Comment


    • #3
      Okay, yes I see the Details section, but it does not have a bullet for Item or SKU. It only has for Price down through Total.

      Comment


      • #4
        No, the details section will display all the items in the basket as shown in the below image:

        Click image for larger version

Name:	item details.jpg
Views:	10
Size:	46.7 KB
ID:	45200
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          I'm telling you that it is NOT displaying the Item or SKU.

          Comment


          • #6
            Would you please check the receipt now and let us know if that doesn't show those elements?
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment


            • #7
              Yes. It is working now. Thank you.

              Comment

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