Announcement

Collapse
No announcement yet.

How to log into a different account?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • How to log into a different account?

    I'm working with two different nonprofits. I've had one set up in C&P for a month or more, but now need to log in to the 2nd organization who just received their account number. I included my email address when I requested the 2nd account, so I think I'll be in there as a user.

  • #2
    Good day @[email protected]

    Please share both of your account#s so that we can review it. However, if you are already a user in both accounts with the same email address, you will see “Please select account(s)” when you login into Click & Pledge account.

    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Here's the accounts. The first one I can log into fine.
      Bike Walk Wichita (51551)

      And the new account
      Positive Directions of Kansas 59899

      I am working as a consultant with them, and included my name and email when I first filled out the form requesting an account. I do not know if any of them have logged in, it is a small nonprofit and they are not familiar with the program. Hopefully you can add me ([email protected]), because they do not know how to do this and I'd like to finish configuration before I meet with them again.
      Thanks!
      Jack Murphy

      Comment


      • #4
        Ok, we have added you as a user in the new account.

        Please let us know if we can be of any further assistance.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          Thanks, I'm logged in.
          JM

          Comment

          Working...
          X