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Help - all credit cards being declined

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  • Help - all credit cards being declined

    Please help! Almost all of the credit card transactions we've tried to process (or donors have tried via our website form) have been declined. I've tested with my own card and getting same results. We are connected via Salesforce. This started on January 1st, and just realized now that it's happening to everyone who tries to donate ( I don't know what to do!

    Org Id: 00DA00000009DTn
    Access granted for 1 week
    Last edited by [email protected]; 01-10-2019, 02:27 PM.

  • #2
    Good day @[email protected]

    Sorry for the inconvenience. I have forwarded this to our accounts department and they will get back to you shortly.
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