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See when recurring transaction was cancelled?

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  • CnP.Support.AM
    replied
    Good day @franharrington

    Sorry, as of now, there is no way to see that in Connect but it seems to be a good idea to have the date and time for cancelled recurring. I have forward this to our developers to see the possibilities to consider and include in future releases.

    Leave a comment:


  • franharrington
    started a topic See when recurring transaction was cancelled?

    See when recurring transaction was cancelled?

    Hello,

    Is there a way to see when a recurring transaction was cancelled in Connect?

    We aren't sure if one of our donors was charged after they had requested the cancellation or not.

    thanks!
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