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Embedded Page Error: Check Reference #

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  • laurenzastrow
    replied
    Great! Thank you.

    Leave a comment:


  • CnP.Support.AM
    replied
    Our tech team said it might due to the Network Upstream issues during the time of that transaction process. However, moving forward you should not see that issue again.

    Leave a comment:


  • laurenzastrow
    replied
    No, thankfully. I was just curious if the technical team found out what happened.

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @laurenzastrow

    Are you still see the above issue?

    Leave a comment:


  • laurenzastrow
    replied
    Hi,

    Any update?

    Leave a comment:


  • laurenzastrow
    replied
    Will do, and thanks for the update.

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @laurenzastrow

    Sorry for the inconvenience. I have forwarded the above to our technical team to investigate the issue. However, moving forward if you see that issue again then please let us know.

    Leave a comment:


  • laurenzastrow
    started a topic Embedded Page Error: Check Reference #

    Embedded Page Error: Check Reference #

    Hi there,

    Will you please check into this reference number and let me know what you read? A co-worker just tried to make a donation on this page: https://www.grandcanyontrust.org/donate

    She filled out all of her information and when she clicked Submit she got the attached error message with a reference number.

    Reference #97.47659941.1544465492& #46;161dd5f9

    Thanks for your help!

    Lauren
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