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  • Thank you redirect to new page

    Is there a way to make my custom thank you page redirect to a new page when I am using an iframe for the donation form? I tried to add target=_parent to the end of my thank you page URL and it does not seem to be working.

  • #2
    Hi Kristen,

    I reviewed the post we discussed in Live Support on Monday, and believe it suggests that there is no way to redirect to the 'parent' from an inline iframe embedded with iframe code rather than the script method provided.

    I will follow up with a Developer to confirm this, and get back to you.

    ~ Amanda
    Live Support
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
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    • #3
      I'm having a related issue-- we're hoping to redirect completed transactions to a donation thank-you page so that we can track conversions with Facebook Pixel. The advanced redirect works when I test it from the preview page, but doesn't work from our site, where the form is embedded as an iframe (https://nicholashouse.org/get-involved/donate/)- the thank-you comes up inside the iframe instead of navigating to a new page. Is there still no functionality that allows a redirect to another page from an iframe donation form?

      Is there any workaround aside from adding a clickable link to the thank you page with parent code? We know that not everyone will click the link, so it won't capture all of the conversions.

      Thanks! Our account number is 23093.

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      • #4
        Good day @normanyhoff

        There is no way for redirecting outside the parent windows because our forms are in iFrame and iFrame will not leave its parent window.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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