Every time I try to modify user permissions or deactivate a user in the connect platform, I am redirected to the login page. It has become impossible for me to deactivate users who are no longer with the organization. For some reason, users I deactivated months ago are also showing up as active. Can someone please help me rectify this situation? I am an admin on the account. Our account number is 19484.
Announcement
Collapse
No announcement yet.
Can't modify user permissions
Collapse
X
-
-
Good day @samanthap
I have forward this to our developers to review the case. I will update you shortly.Regards,
Click & Pledge Support Department
On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC
-
Good day @samanthap
May I ask you to please check now and let us know if you see any issues with the users?Regards,
Click & Pledge Support Department
On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC
Comment
Comment