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URL Referrer getting truncated in Salesforce?

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  • gvanullen
    replied
    Great, thank you

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @gvanullen

    We have upgraded your Salesforce instance to the latest versions of our apps.

    It is highly recommended that you login to the Connect & re-establish connection. You may see that your account is already connected but this does not mean the new information has posted to Salesforce.

    To establish connection please see the following KB article: https://cnp.mn/Salesforce-Connection

    Latest Release notes: http://cnp.mn/Salesforce-Latest-Releases

    You may also join our Power of Us Hub: https://bit.ly/1cO852O

    Please let us know if we can be of any further assistance.

    Leave a comment:


  • CnP.Support
    replied
    Good day gvanullen

    I have asked that your instance be updated.

    As for how you can receive notification:
    1. You may subscribe to the News & Announcement Channel in the forum.

      Click image for larger version

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    2. We email a newsletter to all users in the accounts with each release
    3. We also post a message to our Salesforce group with each release: https://powerofus.force.com/PUBlogin...F980000000CjpC
    We really try to notify our customers and also provide free upgrade service with each release.

    Hope that helps.

    Leave a comment:


  • gvanullen
    replied
    Please do - when was it last updated? Is there a way for me to get notifications (an implementation partner did the install).

    Leave a comment:


  • CnP.Support
    replied
    Good day gvanullen

    Please note that your instance is not up-to-date and is behind the latest release.

    See the release notes: https://forums.clickandpledge.com/fo...-release-notes

    Your instance:

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    We need your permission to update your instance. Please let us know if we can update your instance to the latest release.

    Leave a comment:


  • CnP.Support
    replied
    Good day gvanullen

    This is currently the limitation of the URL referrer in Salesforce as the field size does not accommodate longer URL's. This field will be deprecated in the next release and replaced with a field type that allows for more text. The Salesforce field limitation does not allow us to increase the field length at this time.

    Sorry that we do not have a solution at this time.

    Leave a comment:


  • gvanullen
    replied

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @gvanullen

    Sorry but the image you have provided is PNG and this forum does not show it in full scale. I only see a thumbnail. Would you please post this as a JPG so we can review? OR share the order numbers?

    Leave a comment:


  • gvanullen
    replied
    Sure: access granted.

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @gvanullen

    Would you please grant us login access to your SF instance and share the order number so that we can review it what is going on?

    Looking forward to hearing back from you.

    Leave a comment:


  • gvanullen
    started a topic URL Referrer getting truncated in Salesforce?

    URL Referrer getting truncated in Salesforce?

    Hi - I've noticed the UTM/tracking parameters on my URL Referrer field are getting pulled off in Salesforce:

    So in the C&P back end I'll see donate.html?utm_source=facebook&utm_medium=cpm&utm _campaign=fundraising&utm_content=video, but in saleforce it's just donate.html

    Is there some way to bring that whole value into Saleforce to report on?

    Thanks
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