How to edit the "Confirmation Email" for Issuing a Credit?

[joel.goodhart]

Hello!

I was wondering where I can edit the template for the "Confirmation Email" that can be sent when issuing credit for a transaction. I was hoping to spruce it up a bit and add the changes I normally make to automatically be there.

Thanks for the help!

[CnP.Support.AM]

Good day @joel.goodhart

Please review Refund a credit card transaction: http://help.clickandpledge.com/custo...-a-Transaction

There is an option to modify the confirmation email. Hope you are looking for the same.

[joel.goodhart]

Hi,

I understand I can edit the "Confirmation Email" by issuing a credit, but I was wondering if there's an option to change the default settings for it. Right now, it says something basic like "Dear Person, a credit has been issued for this transaction for this date."

I would like to send a refund confirmation that is as polished as a receipt for a purchase. Is there anyway to make the message more sophisticated as opposed to starting off with a basic structure?

Thanks for responding!

Joel

[joel.goodhart]

As clarification, I would like the confirmation email to DEFAULT to a much nicer template for a receipt. Is that possible? If not, I suppose I'd just have to copy and paste a structure in each time?

[CnP.Support.AM]

Good day @joel.goodhart

Sorry, as of now it is not possible. That is the standard message for issue credit. Yes, you may need to copy and paste each time.