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Variable confirmation letters without using Salesforce Donor Management autoresponder

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  • Variable confirmation letters without using Salesforce Donor Management autoresponder

    We would like to send different confirmation letters to customers based on characteristics of their purchase (SKU or custom questions). We are using Connect and would prefer not to use the Salesforce connection for these purchase. Is there a way to send the different confirmation letters through Connect or must we connect with Salesforce and use the Autoresponder?

  • #2
    Good day @rachel-apigbv

    Sorry, it is not possible in Connect. That can only be possible with Autoresponder in Salesforce.
    Regards,
    Click & Pledge Support Department

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