A posted transaction is not posting?

[joel.goodhart]

Hello!

I'm trying to find a certain transaction in Salesforce. I've logged into Connect and clicked on "Post to Salesforce" but I still haven't seen anything when I run a report in Salesforce and try to find the transaction. I was wondering if you could help me figure out this issue?

The order number is 27908-1712121844433553019

Salesforce access has been granted for 1 week!

Thanks,

Joel

[CnP.Support]

Good day joel.goodhart

Please provide the Salesforce Organization ID with each post so we know which account to review.

Thank you.

[joel.goodhart]

Also, this transaction is related to a campaign that we did recently in December 2017 called Holiday Tree Fundraiser 2017. When I look at that Campaign in Connect, it shows $0, but I can pull up several receipts in Salesforce showing that transactions do exist...I'm concerned there's an issue with the campaign, and the funds generated may not have made it to the bank. Please advise!

[CnP.Support]

Good day joel.goodhart

We located your account: VT YMCA

Please see: https://na54.salesforce.com/a0q0a000004elRf

The transaction you are referring to is the C&P Temp. There are no errors and it simply is sitting in the C&P Temporary Contact.

[CnP.Support]

Good day joel.goodhart

The reporting in Connect is currently being worked on and we will update the replication shortly.

The transactions are all processed but not updated in the reporting services.

[joel.goodhart]

Doh...of course I forgot to check the temporary contacts...I'm smacking my forehead now.

Thanks for the help!