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  • Add Additional Fee To Giving Page

    I am trying to add the additional fee option, where a donor can pay the card fees in their donation. I have gone through and added the appropriate information to the campaign, but it is not showing up on the giving form associated with the campaign. Here is the link to the giving page:

    https://connect.clickandpledge.com/w...a-b4abdefb75e8

    And I have also attached a screenshot of what I have filled out. Any information would be very helpful.

    Thanks!
    Jason

  • #2
    Good day @jasonleming

    Is this what you are looking for?

    Click image for larger version

Name:	Transaction Fee.jpg
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    Please note that when initially page loads, the amount is $0.00, in this case, it won't show the additional fee options. You will need to select the amount and based on the amount it will calculate the additional fee and display on the page.

    Hope that answers your question. Please check and let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Hi there,

      I am having the same difficulty adding the "Additional Fee" section to my payment form. I've updated the Campaign details, but have not been able to get the Additional Fee question to show up on the payment form.

      https://shta.org/donate/

      Any instructions would be much appreciated.

      Jaron
      Help us preserve and protect the Superior Hiking Trail's legacy by making a donation today. All contributions help maintain the trail's condition!

      Comment


      • #4
        Hi there,

        I am having the same difficulties adding the "Additional Fee" to the payment form. I've update the Campaign Details to include the Additional Fee questions as Enabled - Opt In, but it's not showing up in the payment form.

        https://shta.org/donate/

        Any assistance would be much appreciated!

        Jaron

        Comment


        • #5
          Good day @jaroncramer

          As stated in above post, when initially page loads, the amount is $0.00, in this case, it won't show the additional fee options. You will need to select the amount and based on the amount it will calculate the additional fee and display on the page.

          Have you clicked on any of the amount buttons and tested?
          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

          Comment


          • #6
            Got it - this makes sense and it's working as you suggest. Thank you for the clarification!

            Comment

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