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  • #1

    Facebook Ad Manager

    Hi there I have set up a new campaign in Connect and want to create a Facebook ad, when I go to Ad Manager it says the following when I press create: Alert

    Facebook Ad Manager Access Token Expired!!!

    Can you please help? Acct. 21907

    Thank you!
    Tags: None
  • #2
    Good day @hackykeeper

    Sorry for the inconvenience. I have forwarded this to our developers to see whats going on. We will update this post shortly.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
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    • Likes 1

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    • #3
      Good day @hackykeeper

      We have fixed the issue.

      Please check and let us know if you find any issues with Facebook Ad Manager.

      Sorry for the inconvenience.
      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

      Comment

      • #4
        I just created a Facebook ad for a campaign today. Where would I be able to view the sponsored Facebook ad?

        Comment

        • #5
          Good day @LM Foundation

          You may check it on your Facebook account. Also the email ID"s listed under csv file which you have uploaded, based on the setup those all email ID's able to view the Facebook ad.
          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

          Comment

          • #6
            It would be a nice feature to be able to see a preview of your newly created Facebook ad within the connect ad builder.

            Comment

            • #7
              Good day @hackykeeper

              You may see the preview in the current system. Please click on the eye button and you will see the preview of Facebook ad.

              Click image for larger version Name: Preview.jpg Views: 47 Size: 98.2 KB ID: 36869
              Regards,
              Click & Pledge Support Department

              On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

              Join us @ the educational webinars: https://clickandpledge.com/webinars/
              Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
              Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

              Comment

              • #8
                Thank you! I missed that.

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