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Public Comment - mapping to Salesforce

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  • Public Comment - mapping to Salesforce

    Unfortunately I'm encountering this after the flurry from Giving Tuesday and I have some retroactive questions.

    1) Can I generate a report in Connect that shows all donations made on Date X, with "Public Comment" ? I thought I was in right section of connect, but when i started to customize a report, I didn't see Public Comment as an option to include.

    2) I have mapped Public Comment to Description in Salesforce now, but is there a way to retroactively get the comments to show up in the donation records eventhough they've already posted?

    Thanks!
    Jed

  • #2
    Good day @Jed@bottomline.org

    Sorry, as of now there is NO report with Public Comment nor we can map for the past donations.
    Regards,
    Click & Pledge Support Department

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